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BUSINESS ACCOUNTING 1 crop production Past papers for maths and computer science degree course Library reads

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People and culture in construction [electronic resource] : a reader / [edited by] Andrew Dainty, Stuart Green, and Barbara Bagilhole. by

Dainty, Andrew
Green, Stuart, 1958-
Bagilhole, Barbara, 1951-

Series: Spon research

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Abingdon, Oxon ; New York : Taylor & Francis, 2006

Online resources:

Click here to view

Availability: Items available for reference: Meru University: Not for loan (1).

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50 powerful ideas you can use to keep your customers [electronic resource] / by Paul R. Timm. by

Timm, Paul R
ebrary, Inc

Edition: 3rd ed.

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Franklin Lakes, NJ : Career Press, c2002

Other title:

Fifty powerful ideas you can use to keep your customers

Online resources:

An electronic book accessible through the World Wide Web; click to view

Availability: Items available for reference: Meru University: Not for loan (1).

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Innovation and quality improvement in service organizations [electronic resource] / guest editors, Alison M. Dean and Ross L. Chapman. by

Chapman, R. L. (Ross L.)
Dean, Alison M
ebrary, Inc

Series: Managing service quality ; v.12, no. 6

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Bradford, England : Emerald Group Publishing, c2002

Online resources:

An electronic book accessible through the World Wide Web; click to view

Availability: Items available for reference: Meru University: Not for loan (1).

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Managing quality customer service [electronic resource] : a practical guide for establishing a service operation / William B. Martin. by

Martin, William B
ebrary, Inc

Series: Fifty-Minute series

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction ; Audience: General;

Publication details: Los Altos, Calif. : Crisp, c1989

Online resources:

An electronic book accessible through the World Wide Web; click to view

Availability: Items available for reference: Meru University: Not for loan (1).

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QUIS 9 [electronic resource] / Guest editor: Anders Gustafsson. by

Gustafsson, Anders
ebrary, Inc

Series: International journal of service industry management ; v.16, no. 2

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Bradford, England : Emerald Group Publishing, c2005

Online resources:

An electronic book accessible through the World Wide Web; click to view

Availability: Items available for reference: Meru University: Not for loan (1).

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QUIS 9 symposium [electronic resource] : service excellence in management / guest editors: Professor Anders Gustafsson and Professor Bo Evardsson. by

Evardsson, Bo
Gustafsson, Anders
ebrary, Inc

Series: Managing service quality an international journal ; v.15, no. 2

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Bradford, England : Emerald Group Publishing, c2005

Online resources:

An electronic book accessible through the World Wide Web; click to view

Availability: Items available for reference: Meru University: Not for loan (1).

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Wake up your call center [electronic resource] : how to be a better call center agent / Rosanne D'Ausilio. by

D'Ausilio, Rosanne, 1941-
ebrary, Inc

Series: Customer access management

Edition: 4th ed.

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: West Lafayette, Ind. : Ichor Business Books, c2005

Online resources:

An electronic book accessible through the World Wide Web; click to view

Availability: Items available for reference: Meru University: Not for loan (1).

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The real-time contact center [electronic resource] / Donna Fluss. by

Fluss, Donna
ebrary, Inc

Edition: 1st ed.

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: New York, NY : AMACOM Books, c2005

Online resources:

An electronic book accessible through the World Wide Web; click to view

Availability: Items available for reference: Meru University: Not for loan (1).

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Demystifying six sigma [electronic resource] : a company-wide approach to continuous improvement / Alan Larson. by

Larson, Alan
ebrary, Inc

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: New York : AMACOM, c2003

Online resources:

An electronic book accessible through the World Wide Web; click to view

Availability: Items available for reference: Meru University: Not for loan (1).

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10.

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Class acts [electronic resource] : service and inequality in luxury hotels / Rachel Sherman. by

Sherman, Rachel, 1970-
ebrary, Inc

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Berkeley : University of California Press, c2006

Online resources:

An electronic book accessible through the World Wide Web; click to view

Availability: Items available for reference: Meru University: Not for loan (1).

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11.

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Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl. by

Chopra, Sunil, 1960-
Meindl, Peter, 1970-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Upper Saddle River, N.J. : Prentice Hall, 2001

Availability: Items available for loan: Meru Town Campus (1)Call number: HF5437.A3.C4 2010. Meru University (2)Call number: HF5437.A3.C4 2010, ...

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12.

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Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl. by

Chopra, Sunil, 1960-
Meindl, Peter, 1970-

Edition: 5th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Boston : Pearson, 2013

Availability: Items available for loan: Meru University (3)Call number: HF5415.13.C5 2013, ...

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13.

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Managing quality customer service William B.Martin and Elaine Fritz(ed.) by

Martin, William B

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: California Los Altos 1989

Availability: Items available for loan: Meru University (1)Call number: HF5415.5.M3 1989.

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14.

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Excellence in managing worldwide customer relationships / Thomas A. Cook. by

Cook, Thomas A, 1953 [author.]

Series: Global warrior series ; 5.

Material type:

Text; Literary form: Not fiction

Online resources:

Click here to view.

Availability: No items available.

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Your search returned 14 results.

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