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Excellence in managing worldwide customer relationships / Thomas A. Cook.

By: Material type: TextSeries: Global warrior series ; 5.Publisher: Boca Raton : Taylor & Francis Group, [2017]Copyright date: ©2017Description: 1 online resourceContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781315373553
  • 9781315337036
  • 9781482226201
Subject(s): Additional physical formats: Print version: : No titleDDC classification:
  • 658.812 C771
LOC classification:
  • HF5415.5 .C6638 2017
Online resources:
Contents:
chapter 1. The challenges of business development in international business -- chapter 2. Establishing a robust and aggressive export sales strategy -- chapter 3. E-commerce -- chapter 4. Cargo loss control -- chapter 5. Regulatory and trade compliance concerns in international trade -- chapter 6. Utilizing service providers and other useful third parties to enhance your customer service capabilities -- chapter 7. Negotiating skill sets in global trade -- chapter 8. Best practices in sales, business development, and customer service.
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chapter 1. The challenges of business development in international business -- chapter 2. Establishing a robust and aggressive export sales strategy -- chapter 3. E-commerce -- chapter 4. Cargo loss control -- chapter 5. Regulatory and trade compliance concerns in international trade -- chapter 6. Utilizing service providers and other useful third parties to enhance your customer service capabilities -- chapter 7. Negotiating skill sets in global trade -- chapter 8. Best practices in sales, business development, and customer service.

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