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008 190605s2019 nyu 000 0 eng
010 _a 2019021239
020 _a9781138088870
040 _aDLC
_beng
_erda
_cDLC
_dDLC
042 _apcc
050 0 0 _aP96.P85.S9 2020
100 1 _aSwann, Patricia,
245 1 0 _aCases in public relations management :
_bthe rise of social media and activism /
_cby Patricia Swann.
250 _a3rd.
260 _aN. York
_bRoutledge
_c2020
300 _axii, 621p.
520 _a"Now in its third edition, Cases in Public Relations Management uses recent cases in strategic communication designed to encourage discussion, debate, and exploration of the options available to today's strategic public relations manager, with the help of extensive supplemental materials. Key features of this text include coverage of the latest controversies in current events, discussion of the ethical issues that have made headlines in recent years, and strategies used by public relations practitioners. The problem-based case study approach encourages readers to assess what they know about communication theory, the public relations process, and management practices. New to the third edition: - Eighteen new cases including Snap, Wells Fargo, SeaWorld, United Airlines and Starbucks. - Additional emphasis on social media and social responsibility for communication management today - End-of-chapter activities that reinforce concepts Developed for advanced students in strategic communication and public relations, this book prepares them for their future careers as communication and public relations professionals. The new edition features a fully enhanced companion website that includes resources for both instructors and students. Instructors will find PowerPoint Lecture Slides, Case Supplements, Instructor Guides, and Answer Keys for Quizzes and End-of-Chapter Activities. Students will benefit from Quizzes, a Glossary, and Case Supplements"--
650 0 _aPublic relations; Social media
_vCase studies.
650 0 _aPublic relations; Activism
_vCase studies
650 0 _aPublicity in mass media
650 0 _aPublic opinion; Mass media
650 0 _aPublic welfare; cOMMUNICATIONS
906 _a7
_brip
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2lcc
_cBK
_tSK
999 _c87995
_d87994