| 000 | 00559nam a22001937a 4500 | ||
|---|---|---|---|
| 003 | KE-MeUCS | ||
| 005 | 20180515083014.0 | ||
| 008 | 180514b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780077169312 | ||
| 040 |
_alcc _cKE-MeUCS |
||
| 050 |
_aHD9980 _b.W5 2016 |
||
| 100 | _aWilson,Alan | ||
| 245 |
_aServices Marketing _bIntegrating customer focus across the firm |
||
| 250 | _a3rd.ed. | ||
| 260 |
_aLondon: _bMcGraw-Hill; _c2016 |
||
| 300 |
_axviii,538p. _bCol.:ill. _c29cm, |
||
| 500 | _aIncludes bibliographical references and Index | ||
| 942 |
_2lcc _cBK |
||
| 999 |
_c86157 _d86156 |
||