| 000 | 00729nam a22002415a 4500 | ||
|---|---|---|---|
| 003 | KE-MeUCS | ||
| 005 | 20151109142851.0 | ||
| 008 | 120906s2013 ohu 000 0 eng | ||
| 020 | _a9781285057132 | ||
| 020 | _a1285057139 | ||
| 040 |
_aDLC _cDLC _dKE-MeUCS |
||
| 050 | _aHD9980.5.F5 2014 | ||
| 100 | 1 | _aFisk, Raymond P. | |
| 245 | 1 | 0 |
_aServices marketing : _ban interactive approach / _cRaymond P. Fisk, Stephen J. Grove and Joby John. |
| 250 | _a4th ed | ||
| 260 |
_aMason, OH : _bCengage, _c2014. |
||
| 300 |
_axxiii, 261p. : _bill. ; |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 |
_aService Industries _95344 |
||
| 700 | _aGrove Stephen J. | ||
| 700 | _aJohn Joby | ||
| 942 |
_2lcc _cBK _tEMK |
||
| 999 |
_c82408 _d82407 |
||