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| 001 | 15871818 | ||
| 003 | KE-MeUCS | ||
| 005 | 20100701084810.0 | ||
| 008 | 090818s2009 ii a b 001 0 eng | ||
| 010 | _a 2009281031 | ||
| 020 | _a9780195689082 | ||
| 020 | _a0195689089 | ||
| 040 |
_aDLC _cDLC _dDLC |
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| 050 | 0 | 0 | _aHD9980.5.J3 2009 |
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_a658 _222 |
| 100 | 1 |
_aJauhari, Vinnie. _95343 |
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| 245 | 1 | 0 |
_aServices : _bmarketing, operations, and management / _cVinnie Jauhari, Kirti Dutta. |
| 260 |
_aNew Delhi ; _aNew York : _bOxford University Press, _c2009. |
||
| 300 |
_axv, 584 p. _bill. ; _c24 cm. |
||
| 490 | 0 | _aOxford higher education | |
| 650 | 0 |
_aService industries. _95344 |
|
| 650 | 0 |
_aService industries _xManagement. _95345 |
|
| 700 | 1 |
_aDutta, Kirti. _95346 |
|
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0916/2009281031-d.html |
| 906 |
_a7 _bcbc _corigres _d2 _encip _f20 _gy-gencatlg |
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_c72702 _d72702 |
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