000 00612nam a22002177a 4500
003 KE-MeUCS
005 20150512121702.0
008 111226t xxu||||| |||| 00| 0 eng d
020 _a9788131725979
040 _cKE-MeUCS
_dKE-MeUCS
050 _aHD9980.S4 2007
100 _aLovelock,Christopher.et al.
_9471
245 _aServices marketing
_bPeople,Technology,Strategy
_cCristopher Lovelock
250 _a6th
260 _aIndia
_bDorling Kindersley
_c2007
300 _axx,636p.
500 _aIncludes Index
700 _aJochen,Wirtz.
_9472
700 _aJayanta Chatterjee
_9473
942 _2lcc
_cBK
_tLD
999 _c2961
_d2961