Includes bibliographical references (p. [313]-317) and index.

Introduction to performance management -- Planning performance for role clarity, accountability and effectiveness -- Increasing self awareness and understanding : self appraisal -- Performance analysis -- Improving quality of performance ratings -- Performance review discussion -- Using performance management systems data for HR decisions and performance improvements -- Performance management systems and appraisal practices in India : the 1990s scenario -- Performance management systems and appraisal practices in some Asian countries -- Making Performance management systems and appraisals work -- Monitoring performance planning analysis and development systems -- Focusing on team performance for better results -- Rating-less appraisals for the future of performance management systems -- Performance management : from systems to spiritual approach -- Implementing performance management systems -- Performance management systems in select organizations -- 360 degree or multirater assessment and feedback systems -- Potential appraisal.