TY - BOOK AU - Levy,Moria TI - A holistic approach to lessons learned: how organizations can benefit from their own knowledge SN - 9781351235549 AV - HD30.2 .L478 2018 U1 - 658.4038 PY - 2018///] CY - Boca Raton, FL PB - CRC Press KW - Knowledge management N1 - The need -- A world full of challenges -- Creating the knowledge -- Learning the lesson for the first time -- Deepening: debriefing techniques and guidelines -- Learning from quality-based processes -- Experience -- Managing the created knowledge -- Actions -- Knowledge and a knowledgebase to handle it -- Embedding the lessons in the organizational environment -- Returning to the previous day -- Requesting the knowledge before action -- Implementing the life-cycle model of lessons and good practices management -- Jumping into the water -- The cultural change -- Roles in the organization -- Summary UR - https://www.taylorfrancis.com/books/9781351235549 ER -