TY  - BOOK
AU  - Shipley,David
AU  - Schwalbe,Will
TI  - Send: the essential guide to email for office and home 
SN  - 9780307263643 (hardcover : alk. paper)
AV  - HD30.37.S5 2007 
PY  - 2007///
CY  - New York
PB  - Alfred A. Knopf
KW  - Electronic mail messages
KW  - Business communication
KW  - Communication in management
KW  - Interpersonal communication
N1  - Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/toc/ecip073/2006035235.html
ER  -