TY  - BOOK
AU  - Bovee,Courtland L.
AU  - Thill,John V.
AU  - Schatzman,Barbara E. 
AU  - Scribner,Jean A.
TI  - Business communication
SN  - O53696551X
AV  - HF5718.2.B8 2005 
PY  - 2005///
CY  - Toronto
PB  - Pearson custom publ.
KW  - Business communication
KW  - Communication;Business
N1  - Includes appendix
ER  -