TY  - BOOK
AU  - Schiffman,Stephan
TI  - Asking questions, winning sales: superior interviewing techniques for sales professionals 
SN  - 0965094901
AV  - HF5438.25.S3 1996. 
PY  - 1996///
CY  - New York
PB  - Workshop on tape
KW  - Selling
N1  - Includes index
UR  - http://www.loc.gov/catdir/toc/ecip0418/2004013351.html
UR  - http://www.loc.gov/catdir/enhancements/fy1501/2004013351-d.html
ER  -