TY - BOOK AU - Guffey,Mary Ellen AU - Rhodes, Kathleen. AU - Rogin, Patricia. TI - Business communication: process and product SN - 0176407103 AV - HF5718.3.G8 2007 PY - 2007/// CY - Toronto Ontario PB - Thomson/ Nelson KW - Business writing KW - English language KW - Business communication N1 - Includes bibliographical references and index ER -