TY  - BOOK
AU  - Futrell,Charles M.
TI  - ABC's of relationship selling through service
SN  - 9780073380995 (alk. paper)
AV  - HF5438.25.F8 2009 
PY  - 2009///
CY  - Boston
PB  - McGraw-Hill Irwin
KW  - Selling
N1  - Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/enhancements/fy0808/2007048154-d.html
UR  - http://www.loc.gov/catdir/enhancements/fy0808/2007048154-t.html
ER  -