TY  - BOOK
AU  - Bishop,Charles H.
TI  - Making change happen one person at a time: assessing change capacity within your organization 
SN  - 0814405282
AV  - HD58.8.B5 2001 
PY  - 2001///
CY  - New York
PB  - AMACOM
KW  - Organizational change
KW  - Interpersonal relations
N1  - Includes bibliographical references and index
ER  -