TY - BOOK AU - Futrell,Charles TI - Fundamentals of selling: customers for life through service SN - 0070636745 AV - HB615.T4 2006 U1 - 658.85 22 PY - 2009/// CY - Boston PB - McGraw-Hill Irwin KW - Selling N1 - Includes bibliographical references (p. 624-628) and index UR - http://www.loc.gov/catdir/toc/ecip0827/2008038263.html ER -