TY - BOOK AU - Ahmed, Pervaiz K. AU - Rafiq, Mohammed TI - Internal marketing: tools and concepts for customer-focused management SN - 9780750648387 AV - PY - 2002/// CY - Armstadam PB - Elsevier Ltd. KW - Marketing UR - http://www.aginternetwork.net/whalecomwww.sciencedirect.com/whalecom0/science/book/9780750648387 ER -