An Auerbach book--Cover.

1. Introduction -- 2. The case for implementing knowledge management -- 3. Being social : knowledge management and social media -- 4. Dude, where's my car? : utilizing search in knowledge management -- 5. The age of discovery : knowledge management in research institutions -- 6. Where have all my experts gone? : knowledge management in human resources and talent management -- 7. Sound the alarm! : knowledge management in emergency and disaster preparedness -- 8. Happily ever after : knowledge management in mergers and acquisitions -- 9. Is there a doctor int he house? : knowledge management in healthcare -- 10. Show me the money! : knowledge management for financial services -- 11. Are you in good hands? : knowledge management in insurance -- 12. Sign right here! : knowledge management in the legal profession -- 13. A mind is a terrible thing to waste! : knowledge management education -- 14. Big knowledge! : knowledge management and big data -- 15. What have you done for the war fighter today? : knowledge management in the military -- 16. Drinking the knowledge management Kool-aid : knowledge management adoption -- 17. Failure is not an option : why do knowledge management programs and projects fail? -- 18. Summary.