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A holistic approach to lessons learned : how organizations can benefit from their own knowledge / Moria Levy.

By: Material type: TextPublisher: Boca Raton, FL : CRC Press, [2018]Description: 1 online resourceISBN:
  • 9781351235549
  • 9781351235518
Subject(s): Additional physical formats: Print version: : No titleDDC classification:
  • 658.4038 L668
LOC classification:
  • HD30.2 .L478 2018
Online resources:
Contents:
The need -- A world full of challenges -- Creating the knowledge -- Learning the lesson for the first time -- Deepening: debriefing techniques and guidelines -- Learning from quality-based processes -- Experience -- Managing the created knowledge -- Actions -- Knowledge and a knowledgebase to handle it -- Embedding the lessons in the organizational environment -- Returning to the previous day -- Requesting the knowledge before action -- Implementing the life-cycle model of lessons and good practices management -- Jumping into the water -- The cultural change -- Roles in the organization -- Summary.
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The need -- A world full of challenges -- Creating the knowledge -- Learning the lesson for the first time -- Deepening: debriefing techniques and guidelines -- Learning from quality-based processes -- Experience -- Managing the created knowledge -- Actions -- Knowledge and a knowledgebase to handle it -- Embedding the lessons in the organizational environment -- Returning to the previous day -- Requesting the knowledge before action -- Implementing the life-cycle model of lessons and good practices management -- Jumping into the water -- The cultural change -- Roles in the organization -- Summary.

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