Financial inclusion and the growth of Micro Enterprise in Meru county,Kenya/ (Record no. 88392)

MARC details
000 -LEADER
fixed length control field 04403nam a22002057a 4500
003 - CONTROL NUMBER IDENTIFIER
control field KE-MeUCS
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240508122112.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 230524b xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number
022 ## - INTERNATIONAL STANDARD SERIAL NUMBER
Source
040 ## - CATALOGING SOURCE
Transcribing agency KE-MeUCS
Modifying agency KE-MeUCS
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HB615.M32023
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Muriuki,Evelyne Makena
245 ## - TITLE STATEMENT
Title Financial inclusion and the growth of Micro Enterprise in Meru county,Kenya/
Statement of responsibility, etc Muriuki Evelyne Makena
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Meru;
Name of publisher, distributor, etc Muriuki Evelyne Makena,
Date of publication, distribution, etc 2023.
300 ## - PHYSICAL DESCRIPTION
Extent xii,70pg
500 ## - GENERAL NOTE
General note A Project submitted in partial fulfillment of requirements for conferment of the degree of master of Business Administration of Meru University of Science and Technology
520 ## - SUMMARY, ETC.
Summary, etc Financial inclusion makes it possible for businesses and persons to get affordable and useful <br/>financial products and services delivered in a responsible and sustainable manner that meet their <br/>needs. This study examined the effectiveness of financial inclusion on the growth of micro <br/>enterprises in Meru County. The specific objectives of the study were: to establish the effect of <br/>accessibility of financial products and services on the growth of micro enterprises, to evaluate the <br/>effect of variety of financial products and services on the growth of micro enterprises and to assess <br/>the effect of responsiveness to the needs of the customers on the growth of micro enterprises. The <br/>study was guided by three theories namely: Financial Intermediation Theory of Banking, <br/>Stewardship Theory. Demand and Supply Theory. The study was carried out in Meru county <br/>specifically in Imenti South Sub-county in micro enterprises which are licensed and have been in <br/>operation for three years and above. A sample size of 84 micro enterprises was selected using <br/>Slovin's Formula. A questionnaire was used to collect the data. The data was then analyzed by the <br/>use of Statistical Package for Social Sciences (SPSS) version 20 and presented by use of <br/>percentages and frequencies followed by a simple explanation after each analysis for ease of <br/>understanding. Regression model was employed to show the relationship between the dependent <br/>and independent variables. Based on the R computed (0.742), there was a positive correlation <br/>between the independent variables and dependent variable. The significance of the relationship <br/>was computed using ANOVA. F- test for the model was significant since it had a p-value of 0.02 <br/>which is less than 0.05. The study established that accessibility of financial products and services <br/>positively and significantly influences the growth of micro enterprises in Meru County with a beta <br/>of 0.102 and a p-value of 0.002. It was also noted that a variety of financial products and services <br/>positively and significantly affect the growth of micro enterprises in Meru County with a beta of <br/>0.070 and a p-value of 0.038. Further, the study revealed that responsiveness to customer's needs <br/>was positive but did not significantly affect the growth of micro enterprises in Meru County with <br/>a beta of 0.059 and a p-value of 0.374. The study recommended that financial institution should <br/>make loan products more affordable by doing away with processing fees, appraisal fees, and <br/>application fees, offer variety of loan products and create more awareness of the other existing <br/>financial products and services to micro enterprises owners in Meru county. In addition, financial <br/>institutions should have an efficient customer service desk that ensures prompt feedback to queries <br/>and provision of timely information. They should also organize financial literacy training for micro <br/>enterprises owners as well as giving them credit counselling every time they are acquiring a loan. <br/>Micro enterprises owners are recommended to visit their financial providers to enquire on various <br/>products and services offered that can help grow their business. Further research should be carried <br/>out on the various financial products and services offered by the financial service providers to <br/>grow micro enterprises in Meru county. In addition, a study should be carried out to ascertain the <br/>influence of responsiveness to customer needs on growth of micro enterprises in Kenya. Study <br/>should also be carried to find out factors that affect the growth of micro enterprises in Meru County <br/>other than financial inclusion.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Thesis
Cataloguer John Muthamia
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Cataloger Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Library of Congress Classification     Meru University Meru University Open Shelves 24/05/2023 Meru University of science and Technology (MUST) 0.00 John Muthamia   HB615.M32023 22-36732 07/11/2023 24/05/2023 Thesis

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