The shape of change : a guide to planning, implementing and embedding organisational change /

Busby, Nicola, 1974-,

The shape of change : a guide to planning, implementing and embedding organisational change / Nicola Busby. - 1 online resource

Introduction: the business of change -- Shaping the need for change -- Understanding organisational culture -- Understanding the impact of change -- Understanding stakeholder engagement -- Understanding resistance -- Shaping your change plan -- Engaging individuals and building support -- Communications -- Learning and training -- Supporting your users through implementation -- Shaping sustainable change.

9781315455440 (e-book: PDF) 9781315455426

10.4324/9781315455457 doi


Organizational change.

HD58.8 / .S53 2017

658.406 / B976


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