The changing face of today's customer:

Lipp,Doug

The changing face of today's customer: strategies for attracting and retaining a diverse customer and employee base in your local market Doug Lipp - Atlanta,Georgia Longstreet Press 2003 - xv,253p.

1563527235


Customer services-Marketing
Customer relations-Marketing
Consumer satisfaction-Marketing

HF5415.5.L5 2003


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