Services :

Jauhari, Vinnie.

Services : marketing, operations, and management / Vinnie Jauhari, Kirti Dutta. - New Delhi ; New York : Oxford University Press, 2009. - xv, 584 p. ill. ; 24 cm. - Oxford higher education .

9780195689082 0195689089

2009281031


Service industries.
Service industries--Management.

HD9980.5.J3 2009

658


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