Services :
Jauhari, Vinnie.
Services : marketing, operations, and management / Vinnie Jauhari, Kirti Dutta. - New Delhi ; New York : Oxford University Press, 2009. - xv, 584 p. ill. ; 24 cm. - Oxford higher education .
9780195689082 0195689089
2009281031
Service industries.
Service industries--Management.
HD9980.5.J3 2009
658
Services : marketing, operations, and management / Vinnie Jauhari, Kirti Dutta. - New Delhi ; New York : Oxford University Press, 2009. - xv, 584 p. ill. ; 24 cm. - Oxford higher education .
9780195689082 0195689089
2009281031
Service industries.
Service industries--Management.
HD9980.5.J3 2009
658